writing
Eight years of running product remote-first: what actually worked
The remote operating system we ran at Zerion, from a one year direction down to a single ticket.
Agent-built interfaces drift into slop. Here is how I stop it.
The anchors that keep agent-built interfaces consistent: global principles, a versioned spec, a design system, and review at every stage.
How I rebuilt product work around coding agents
Company strategy, evidence, product bets, PRDs, delivery and learning in one system that people and agents both read.
Every iteration gets a versioned spec
Each feature gets a versioned spec with its own implementation history, so agents pick up context instead of starting from zero.
When the aggregate metric says there is no problem
How segmentation found a 15% failure rate inside a metric that looked like noise, and what kept the fix honest.